Refund Policy

Last updated: September 29, 2026

We want you to be happy with InkFlash. This policy explains when you can get a refund and how. It is part of our Terms of Service.

First purchase: full refund within 7 days

If you are not satisfied with your first purchase — a credit pack or the first payment of a subscription — you can get a full refund within 7 days of payment. No questions asked.

How to request a refund

1. Sign in and go to Settings → Billing.
2. Click Request Refund, check the details, and confirm.

You can also email support@getinkflash.com from the address on your account and include your order number (shown under Settings → Payments).

What happens after you request a refund

• Credits. The remaining credits from the refunded purchase are removed from your account as soon as you confirm. If the refund cannot be completed, they are returned automatically.
• Subscriptions. A refunded subscription is cancelled and will not renew.
• Your money. Refunds go back to the original payment method. Once processed, they usually appear on your statement within 5–10 business days, depending on your bank.

Other purchases

Purchases other than your first one, and first purchases made more than 7 days ago, are generally not refundable, except where required by law. If you were charged in error or were charged twice, contact us at support@getinkflash.com and we will make it right.

Payment processing

Payments and refunds are processed by our payment provider, Waffo. Card details are handled by the payment provider and never stored by InkFlash.

Contact

Questions about a charge or a refund? Email support@getinkflash.com.